Differences

This shows you the differences between two versions of the page.

--- start [2017/01/07 15:51] – borja
+++ start [2017/07/29 00:35] – javier
@@ Line 1: / Line 1: @@
-© 2016 Voximal.com / Ulex.fr, all rights reserved
+© 2017 Voximal.com / Ulex.fr, all rights reserved
   * **Web site** : [[http://www.voximal.com|www.voximal.com]] / [[http://www.ulex.fr|www.ulex.fr]]
   * **Downloads** : [[http://downloads.voximal.com/|downloads.voximal.com]]
   * **Contact support** : [[mailto:support@voximal.com|support@voximal.com]]
-  * **Test number** : +33(0)972538823 (call and enter your voxibot PIN)
+  * **Call Test numbers** (call and enter your voxibot PIN, use 1234 for the demos):
+    * FR +33(0)972538823
+    * US +1 929 999 4988
+----
+This page offers suggestions on how to get the results you expect from Voximal, and what to do if you need support to help you get the answers you need.
+===== Support =====
+If you have additional need for technical support, you have this of options listed below.
+    * **Ask a Question on Stack Overflow** : Ask a question about the Voximal on [[https://stackoverflow.com/questions/tagged/voximal|Stack Overflow]]. Please use the tag **voximal** for questions about the Voximal module or Voxibot solution. This tag not only receives responses from the Stack Overflow community, but also from Ulex.fr engineers, who monitor the tag and offer unofficial support.
+         * [[https://stackoverflow.com/questions/ask?tags=voximal|Ask a question]]
+         * [[https://stackoverflow.com/questions/tagged/voximal|See a list of all questions]]
+    * **Discuss the Voximal and Get Updates** : Join the [[https://groups.google.com/forum/#!forum/voximal|voximal]] Google group to discuss the Voximal and receive announcements and updates.
+    * **Get a Support Package** : Ulex.fr offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager.
+    * **For more information**, contact us to :
+        * [[mailto:support@voximal.com|support@voximal.com]].
 ===== Installation and configuration guide =====
-    * Introduction
+    * **Introduction**
        * [[introduction:start|Presentation]]
        * [[introduction:history|History]]
-    * Installation / Get started
+    * **Installation / Get started**
        * [[installation_guide:installation:start|Install from a package]]
        * [[installation_guide:cloudimages|Active a Cloud image]]
        * [[installation_guide:raspberry:start|Flash a Raspberry image]]
-    * Configuration / User's guides
+    * **Configuration / User's guides**
        * [[installation_guide:configuration:start|Web configuration]]
        * [[installation_guide:asterisk:start|Manual configuration]]
@@ Line 25: / Line 47: @@
        * [[installation_guide:sttproviders:start|Speech Transcription (STT) providers]]
        * [[installation_guide:chatbotsproviders:start|Chatbots (AI/AIML) providers]]
-    * Extras
+    * **Extras**
         * [[installation_guide:tools:start|Softwares / Tools]]
         * [[installation_guide:dialer:start|Outbound Dialer]]
@@ Line 37: / Line 59: @@
     * [[examples:start|VoiceXML Examples]]
-    * VoiceXML Language
+    * **VoiceXML Language**
       * [[developer_guide:voicexml_overview|Overview]]
       * [[developer_guide:voicexml_fundamentals:start|Fundamentals]]
@@ Line 52: / Line 74: @@
     * [[aimlexamples:start|AIML Examples]]
-    * AIML Language
+    * **AIML Language**
       * [[developer_guide:aiml_overview|Overview]]
       * [[developer_guide:aiml_fundamentals:start|Fundamentals]]