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| vxi_installation_guide:management:start [2015/02/03 21:25] – [Using VoiceXML Asterisk module] borja | vxi_installation_guide:management:start [2017/07/31 16:17] (current) – ↷ Page moved from legacy:vxi_installation_guide:management:start to vxi_installation_guide:management:start javier | ||
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| - | ====== | + | ====== Management ====== |
| ===== Getting Started ===== | ===== Getting Started ===== | ||
| - | Once you have completed installing the VoiceXML browser, you must configure the VoiceXML browser before attempting to place calls. The management and configuration procedures completely depend on the integration, | + | Once you have completed installing the VoiceXML browser, you must configure the VoiceXML browser before attempting to place calls. The management and configuration procedures completely depend on the integration, |
| NOTE: | NOTE: | ||
| Line 74: | Line 74: | ||
| </ | </ | ||
| - | ===== Usage Syntax | + | ===== VoiceXML Asterisk Application |
| - | Description: | + | Application that launch a VoiceXML session in the asterisk channel and when complete, return control. |
| - | Launch a VoiceXML session in the channel and when complete, return control. | + | ==== Syntax ==== |
| + | |||
| + | |||
| + | < | ||
| + | Vxml([URL|Name|Number]) | ||
| + | </ | ||
| The URL can by set with different ways : | The URL can by set with different ways : | ||
| < | < | ||
| - | Pass the URL as the appplication parameter. | + | No parameter, the application will use the VoiceXML accounts (match called number with accounts numbers) : Vxml() |
| - | Pass the account name or the account number. | + | Pass the URL as the appplication parameter. |
| - | Pass the “@” to match the caller number | + | Pass the account name or the account number. |
| + | Pass the “@” to allocate a VoiceXML channel and pass the execution | ||
| </ | </ | ||
| Set the VXML_URL variable before executing the vxml application. | Set the VXML_URL variable before executing the vxml application. | ||
| Line 91: | Line 97: | ||
| The following describes how to execute a VoiceXML session. | The following describes how to execute a VoiceXML session. | ||
| - | Syntax: | ||
| - | < | ||
| - | Vxml([URL|Name|Number]) | ||
| - | </ | ||
| - | Variables: | + | ==== Variables |
| + | |||
| + | Variables to set before or filled after the Vxml() execution | ||
| ** VXML_URL ** | ** VXML_URL ** | ||
| If the variable VXML_URL has been set when vxml runs, the value of that variable will be used for the URL unless the parameter is not set to the application. | If the variable VXML_URL has been set when vxml runs, the value of that variable will be used for the URL unless the parameter is not set to the application. | ||
| + | |||
| + | ** VXML_LOCAL ** | ||
| + | |||
| + | Force the called number (variable in VoiceXML context session.connection.local.uri). | ||
| + | |||
| + | ** VXML_REMOTE ** | ||
| + | |||
| + | Force the caller number (variable in VoiceXML context, session.connection.remote.uri). | ||
| + | |||
| + | ** VXML_MARK ** | ||
| + | |||
| + | Allow to add his value/mark in the VoiceXML browser logs associated to this call/ | ||
| ** VXML_ID ** | ** VXML_ID ** | ||
| Line 114: | Line 130: | ||
| After execution, the VoiceXML result of < | After execution, the VoiceXML result of < | ||
| - | Example: | + | ** VXML_ERROR ** |
| + | |||
| + | After execution, the VoiceXML application notify the error cause, if the VoiceXML session cannot be launched. | ||
| + | |||
| + | * VXML_ERROR=(empty) ; No error occurs. | ||
| + | * VXML_ERROR=INITALISATION ; Session refused, Asterisk module not connected to the VoiceXML browser. | ||
| + | * VXML_ERROR=LICENSE ; Session refused, license locking | ||
| + | * VXML_ERROR=ACCOUNT_LIMIT ; Session refused, max session for the account reached. | ||
| + | * VXML_ERROR=SPEECH ; Session refused, cannot allocate the Speech (ASR) ressource. | ||
| + | * VXML_ERROR=TTY/ | ||
| + | * VXML_ERROR=BILLING ; Session refused, billing interface refuse the session. | ||
| + | * VXML_ERROR=INTERPRETER ; Session refused, critical error with the VoiceXML browser connection. | ||
| + | |||
| + | ===== Examples ===== | ||
| + | |||
| + | Example | ||
| < | < | ||
| [incoming] | [incoming] | ||
| Line 123: | Line 154: | ||
| </ | </ | ||
| + | Example to catch the Vxml() errors : | ||
| + | < | ||
| + | exten => _X., | ||
| + | exten => _X., | ||
| + | exten => _X., | ||
| + | exten => _X., | ||
| + | exten => _X., | ||
| + | </ | ||
| ===== Asterisk Online Help ====== | ===== Asterisk Online Help ====== | ||
| Line 128: | Line 167: | ||
| *CLI> help vxml | *CLI> help vxml | ||
| - | ===== Management Commands ====== | + | ===== CLI Management Commands ====== |
| Now your VXI* VoiceXML browser and Asterisk PBX are running, you can manage the VXML service using the Asterisk prompt *CLI>: | Now your VXI* VoiceXML browser and Asterisk PBX are running, you can manage the VXML service using the Asterisk prompt *CLI>: | ||
| Line 218: | Line 257: | ||
| The following entries are the Asterisk CLI commands for the VoiceXML browser. | The following entries are the Asterisk CLI commands for the VoiceXML browser. | ||
| - | Example: | + | ===== VoiceXML example ====== |
| Add extensions to the Asterisk dial plan / | Add extensions to the Asterisk dial plan / | ||
| < | < | ||
| Line 228: | Line 268: | ||
| You can create and edit the file / | You can create and edit the file / | ||
| + | |||
| + | < | ||
| + | # vi / | ||
| + | </ | ||
| NOTE: | NOTE: | ||
| Line 233: | Line 277: | ||
| This example will work if you have text-to-speech configured. | This example will work if you have text-to-speech configured. | ||
| < | < | ||
| - | < | + | <?xml version=" |
| + | <vxml version = " | ||
| + | < | ||
| + | | ||
| + | </ | ||
| + | </vxml> | ||
| </ | </ | ||
| - | |||
| Save the file in the same directory as the VoiceXML script (relative reference in this example). | Save the file in the same directory as the VoiceXML script (relative reference in this example). | ||
| + | |||
| Reload the extensions configuration with: | Reload the extensions configuration with: | ||
| - | *CLI> extensions reload | + | |
| + | < | ||
| + | CLI> extensions reload | ||
| + | </ | ||
| Call the service by calling: | Call the service by calling: | ||
| Line 257: | Line 309: | ||
| / | / | ||
| </ | </ | ||
| - | |||
| - | **Core files** | ||
| - | |||
| - | Collected files should be sent by email to Technical Support (support@i6net.com). | ||
| **Log Files** | **Log Files** | ||
| Line 312: | Line 360: | ||
| - An Apache/PHP script exists generate the traces from a standard Internet browser (Internet Explorer, Mozilla/ | - An Apache/PHP script exists generate the traces from a standard Internet browser (Internet Explorer, Mozilla/ | ||
| - At the end of the trace record, don’t forget to stop it to recover optimal real time function. With the V4.x release, you can dynamically enable/ | - At the end of the trace record, don’t forget to stop it to recover optimal real time function. With the V4.x release, you can dynamically enable/ | ||
| - | |||
| - | Simple traces for the VoiceXML development: | ||
| - | < | ||
| - | *CLI> vxml debug interpreter dev | ||
| - | </ | ||
| Full traces: | Full traces: | ||
| < | < | ||
| - | *CLI> vxml debug interpreter | + | *CLI> vxml debug interpreter |
| </ | </ | ||
| Line 326: | Line 369: | ||
| < | < | ||
| *CLI> vxml no debug interpreter | *CLI> vxml no debug interpreter | ||
| - | </ | ||
| - | |||
| - | Restore the log traces: | ||
| - | < | ||
| - | *CLI> vxml debug interpreter log | ||
| </ | </ | ||