Differences

This shows you the differences between two versions of the page.

--- start [2017/01/07 15:50] – [Installation and configuration guide] borja
+++ start [2017/06/04 00:00] – borja
@@ Line 4: / Line 4: @@
   * **Downloads** : [[http://downloads.voximal.com/|downloads.voximal.com]]
   * **Contact support** : [[mailto:support@voximal.com|support@voximal.com]]
-  * **Test number** : +33(0)972538823 (call and enter your voxibot PIN)
+  * **Test number** : FR +33(0)972538823 / US +1 929 999 4988 (call and enter your voxibot PIN)
+This page offers suggestions on how to get the results you expect from Voximal, and what to do if you need support to help you get the answers you need.
+===== Support =====
+If you have additional need for technical support, you have this of options listed below.
+    * Ask a Question on Stack Overflow
+Ask a question about the Voximal on [[https://stackoverflow.com/questions/tagged/voximal|Stack Overflow]]. Please use the tag **voximal** for questions about the Voximal module or Voxibot solution. This tag not only receives responses from the Stack Overflow community, but also from Ulex.fr engineers, who monitor the tag and offer unofficial support.
+        * [[https://stackoverflow.com/questions/ask?tags=voximal|Ask a question]]
+        * [[https://stackoverflow.com/questions/tagged/voximal|See a list of all questions]]
+    * Discuss the Voximal and Get Updates
+Join the [[https://groups.google.com/forum/#!forum/voximal|voximal]] Google group to discuss the Voximal and receive announcements and updates.
+    * Get a Support Package
+Ulex.fr offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager.
+For more information, contact us to :
+        * [[mailto:support@voximal.com|support@voximal.com]].
 ===== Installation and configuration guide =====
@@ Line 19: / Line 42: @@
        * [[installation_guide:asterisk:start|Manual configuration]]
        * [[installation_guide:test:start|Call the test service]]
-       * [[installation_guide:softphone:start|Soft Phone connection]]
+       * [[installation_guide:softphone:start|Call the test with a Softphone]]
        * [[installation_guide:voipproviders:start|Telecom network (SIP/IAX) providers]]
        * [[installation_guide:ttsproviders:start|Speech Synthesis (TTS) providers]]