Differences

This shows you the differences between two versions of the page.

--- start [2016/12/30 00:16] – [Developer guide] borja
+++ start [2020/04/01 16:46] – javier
@@ Line 1: / Line 1: @@
-© 2016 Voximal.com / Ulex.fr, all rights reserved
-  * **Web site** : [[http://www.voximal.com|www.voximal.com]] / [[http://www.ulex.fr|www.ulex.fr]]
+----
+{{:logo-voximal_2019-bleu.png?nolink&350|}}
+{{:details_big.png?nolink&600|}}
+© @YEAR@ Ulex Innovative Systems, all rights reserved
+----
+  * **Web sites** : [[http://www.voximal.com|www.voximal.com]]
+  * **Companies** : [[http://www.ulex.fr|www.ulex.fr]] / [[http://www.i6net.com|www.i6net.com]]
   * **Downloads** : [[http://downloads.voximal.com/|downloads.voximal.com]]
   * **Contact support** : [[mailto:support@voximal.com|support@voximal.com]]
-  * **Test number** : +33(0)972538823 (call and enter your voxibot PIN)
+  * **Chat support** : [[#replain-link|start a chat session]]
+  * **Call Test numbers** (call and enter your voxibot PIN, use 1234 for the demos):
+    * FR +33(0)972538823
+    * US +1 929 999 4988
+----
+This page offers suggestions on how to get the results you expect from Voximal, and what to do if you need support to help you get the answers you need.
+===== Support =====
+If you have additional need for technical support, you have this of options listed below.
+    * **Ask a Question on Stack Overflow** : Ask a question about the Voximal on [[https://stackoverflow.com/search?tab=newest&q=Voximal|Stack Overflow]]. Please use the word **voximal** for questions about the Voximal language, module or Voxibot solution. Those posts not only receives responses from the Stack Overflow community, but also from Ulex.fr engineers, who monitor the term Voximal and offer unofficial support.
+         * [[https://stackoverflow.com/questions/ask?title=Voximal|Ask a question]]
+         * [[https://stackoverflow.com/search?tab=newest&q=Voximal|See a list of all questions]]
+    * **Discuss the Voximal and Get Updates** : Join the [[https://groups.google.com/forum/#!forum/voximal|voximal]] Google group to discuss the Voximal and receive announcements and updates.
+    * **Get a Support Package** : Ulex.fr offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager.
+    * **For more information**, contact us to :
+        * [[mailto:support@voximal.com|support@voximal.com]].
+    * **Extras**, used tools for remote control :
+        * Chrome remote desktop : [[https://chrome.google.com/webstore/detail/chrome-remote-desktop/gbchcmhmhahfdphkhkmpfmihenigjmpp|install]]
+        * TeamViewer remote desktop : [[https://www.teamviewer.com|download]]
 ===== Installation and configuration guide =====
-    * Introduction
+    * **Introduction**
-       * [[introduction:start|Presentation]]
+       * [[installation_guide:start|Overview]]
-       * [[introduction:history|History]]
+       * [[installation_guide:history|History]]
-    * Installation / Get started
+       * [[installation_guide:changelog|ChangeLog]]
+       * [[vxi_installation_guide:start| VXI* old install guide (until 13)]]
+    * **Installation / Get started**
        * [[installation_guide:installation:start|Install from a package]]
        * [[installation_guide:cloudimages|Active a Cloud image]]
+       * [[installation_guide:voxibot:start|Hosted instance (Voxibot)]]
        * [[installation_guide:raspberry:start|Flash a Raspberry image]]
-    * Configuration / User's guides
+    * **Configuration / User's guides**
        * [[installation_guide:configuration:start|Web configuration]]
        * [[installation_guide:asterisk:start|Manual configuration]]
        * [[installation_guide:test:start|Call the test service]]
-       * [[installation_guide:softphone:start|Soft Phone connection]]
+       * [[installation_guide:softphone:start|Call the test with a Softphone]]
-       * [[installation_guide:voipproviders:start|Telecom network connection]]
+       * [[installation_guide:voipproviders:start|Telecom network (SIP/IAX) providers]]
-       * [[installation_guide:ttsproviders:start|Speech Synthesis providers]]
+       * [[installation_guide:ttsproviders:start|Speech Synthesis (TTS) providers]]
-       * [[installation_guide:asrproviders:start|Speech Recognizer providers]]
+       * [[installation_guide:asrproviders:start|Speech Recognizer (ASR) providers]]
-       * [[installation_guide:sttproviders:start|Speech Transcription providers]]
+       * [[installation_guide:sttproviders:start|Speech Transcription (STT) providers]]
-       * [[installation_guide:chatbotsproviders:start|Chatbots providers]]
+       * [[installation_guide:chatbotsproviders:start|Chatbots (AI/AIML) providers]]
-    * Extras
+    * **Extras**
         * [[installation_guide:tools:start|Softwares / Tools]]
         * [[installation_guide:dialer:start|Outbound Dialer]]
@@ Line 31: / Line 68: @@
         * [[installation_guide:stt_http:start|ASR/STT with HTTP]]
         * [[installation_guide:debug:start|Debugging]]
 ===== Developer guide =====
@@ Line 37: / Line 75: @@
     * [[examples:start|VoiceXML Examples]]
-    * VoiceXML Language
+    * **VoiceXML Language**
       * [[developer_guide:voicexml_overview|Overview]]
       * [[developer_guide:voicexml_fundamentals:start|Fundamentals]]
@@ Line 47: / Line 85: @@
         * [[developer_guide:voicexml_references:properties:start|Properties]]
         * [[developer_guide:voicexml_first_application:start|First application]]
-      * [[developer_guide:glossary:start|Glossary]]
-    * [[aimltutorial:start|AIML Turorials]]
+    * **Voxibot Project**
-    * [[aimlexamples:start|AIML Examples]]
+      * [[developer_guide:voxibot_overview|Overview]]
+      * [[developer_guide:voxibot_howto|Howto (step by step)]]
-    * AIML Language
+      * [[developer_guide:voxibot_chatbot|Connect your chatbot]]
-      * [[developer_guide:aiml_overview|Overview]]
+        * [[developer_guide:voxibot_dialogflow|Dialogflow]]
-      * [[developer_guide:aiml_fundamentals:start|Fundamentals]]
+        * [[developer_guide:voxibot_watson|Watson]]
+        * [[developer_guide:voxibot_smartly|Smartly.ai]]
+        * ...
+    * [[developer_guide:glossary:start|Glossary]]
     * [[developer_guide:external_resources:start|External Resources]]
 ===== Community =====
@@ Line 62: / Line 105: @@
     * [[community:github|Voximal GitHub (publications)]]
     * [[community:asterisk|Asterisk]]
-    * [[community:vonference|Asterisk Application Vonference]]
+    * [[https://github.com/voximal/asterisk-vonference|Asterisk Application Vonference]]
-    * [[community:chan_rtmp|Asterisk Channel RTMP]]
+    * [[https://github.com/voximal/asterisk-rtmp|Asterisk Channel RTMP]]
     * [[community:gnudialer|Asterisk Dialer GnuDialer]]
     * [[community:unimrcp|Asterisk MRCP connector uniMRCP]]
-    * [[community:flite|Text to Speech Flite]]
+    * [[community:flite|Flite Text to Speech ]]
+    * [[community:pico|Pico Text to Speech ]]
     * [[community:freepbx|FreePBX]]
-    * [[community:pocketsphinx|Speech Recognition PocketSphinx (CMU Sphinx)]]
     * [[community:sirius|Virtual Agent Sirius (Intelligent Personal Assistant)]]
     * [[community:hawhaw|VoiceXML generator HawHaw]]