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Both sides previous revision Previous revision Next revision | Previous revision Next revisionBoth sides next revision | ||
installation_guide:configuration:start [2015/12/07 16:54] – extern | installation_guide:configuration:start [2016/01/18 22:22] – [Routes configuration] borja | ||
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After installation there are 3 default login, with differents access permissions | After installation there are 3 default login, with differents access permissions | ||
- | * user : access to Voximal configuration and reports. | + | * **'' |
- | * admin : user access and network configuration | + | * **'' |
- | * root : all access. | + | * **'' |
Each login has a default login, that can be updated with the root account. | Each login has a default login, that can be updated with the root account. | ||
//-- add screenshot --// | //-- add screenshot --// | ||
+ | |||
+ | |||
+ | ---- | ||
===== Configuration steps ===== | ===== Configuration steps ===== | ||
- | To configure the Voximal IVR you have 3 steps to do : | + | To configure the Voximal IVR you have 4 steps to do : |
- | - Configure the operator | + | - Configure the VoIP telephony |
- | - Create VoiceXML service ([[# | + | - Create/edit a VoiceXML service ([[#Create a VoiceXML service|Create a VoiceXML service]]) |
- Create Voximal accounts ([[#Voximal accounts|Voximal accounts]]) | - Create Voximal accounts ([[#Voximal accounts|Voximal accounts]]) | ||
- Configure the relation between the DID and the VoiceXML service you want to use ([[#Routes configuration|Routes configuration]]) | - Configure the relation between the DID and the VoiceXML service you want to use ([[#Routes configuration|Routes configuration]]) | ||
+ | |||
+ | Some default values can be updated with the page **'' | ||
+ | |||
+ | The license informations are accessible in page **'' | ||
+ | |||
// | // | ||
- | ==== SIP accounts ==== | + | // |
- | You can create a SIP trunk with an operator with the page Connectivity/ | + | ---- |
+ | |||
+ | ==== 1) SIP accounts ==== | ||
+ | |||
+ | You can create a SIP trunk with an operator with the page [[installation_guide: | ||
You have to enter informations : | You have to enter informations : | ||
* A trunk name : a string to identify you accounts | * A trunk name : a string to identify you accounts | ||
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//-- add screenshot --// | //-- add screenshot --// | ||
- | ==== VoiceXML service ==== | + | ---- |
- | You have to create VoiceXML | + | ==== 2) Create a VoiceXML service ==== |
+ | |||
+ | You need to create VoiceXML | ||
=== Uploading VoiceXML service === | === Uploading VoiceXML service === | ||
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In page Applications/ | In page Applications/ | ||
At the end of the page, you have the way to upload files : | At the end of the page, you have the way to upload files : | ||
- | * Click on **'' | + | * Click on **'' |
- | * Then click on **'' | + | * Then click on **'' |
=== Create VoiceXML service with editor === | === Create VoiceXML service with editor === | ||
+ | |||
+ | You can update VoiceXML file (extension '' | ||
The editor page allow to create folders and files, and edit them. | The editor page allow to create folders and files, and edit them. | ||
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Then enter filename, and click **'' | Then enter filename, and click **'' | ||
- | To update VoiceXML file (extension '' | + | //-- add screenshot --// |
- | You'll be able to update it, and check the syntax. | ||
+ | ---- | ||
- | //-- add screenshot --// | + | ==== 3) Voximal accounts ==== |
- | ==== Voximal | + | When your VoiceXML services are ready, you have to define it in the IVR. |
+ | To do it, add Voximal | ||
+ | |||
+ | To create a Voximal Application, | ||
+ | - An application name, in field **'' | ||
+ | - The VoiceXML url of the service, in field **'' | ||
+ | There are several options : | ||
+ | - **'' | ||
+ | - **'' | ||
+ | - **'' | ||
+ | - **'' | ||
+ | - **'' | ||
+ | - **'' | ||
+ | - **'' | ||
//-- add screenshot --// | //-- add screenshot --// | ||
- | ==== Routes configuration ==== | + | |
+ | ---- | ||
+ | |||
+ | ==== 4) Routes configuration ==== | ||
Firstly, you have to define which application you want to use by default for all incoming calls. | Firstly, you have to define which application you want to use by default for all incoming calls. | ||
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- Select **'' | - Select **'' | ||
- | - Leave empty Field **'' | + | - __Leave |
- Select the application to use : **'' | - Select the application to use : **'' | ||
* You can select an existing application | * You can select an existing application | ||
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===== Configuration files ===== | ===== Configuration files ===== | ||
- | * / | + | * / |
* / | * / |